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Last updated: June 10, 2026
PTF Closing LLC provides digital services including software development, web development, AI solutions, automation systems, dashboards, consulting, and related technology services.
Because our services are custom, digital, and project-based, refunds are handled according to the project stage, delivered work, and agreed scope.
Clients may request a refund within 14 days from the payment date if the project has not started yet.
Once project work has started, refund eligibility depends on the amount of work already completed.
The following services are non-refundable once work has started:
If a client cancels a project before work begins, a refund may be issued minus any payment processing fees.
If a client cancels after work has started, PTF Closing LLC may retain the amount corresponding to completed work, planning, communication, and allocated development time.
Our first priority is client satisfaction.
If a delivered service does not match the agreed project scope, the client may request revisions before requesting a refund.
Revisions are handled according to the original agreement, project scope, and delivery terms.
All services are delivered digitally through email, dashboard, project tracking page, file sharing, live preview links, or other agreed digital channels.
Once digital work has been delivered, accepted, downloaded, published, or used, it may not be eligible for a full refund.
Approved refunds will be returned through the original payment method when possible.
Supported payment methods may include:
Processing time depends on the payment provider and banking network.
If a refund is approved, it will usually be processed within 7 to 14 business days.
Additional delays may occur depending on the payment provider, bank, or international transfer process.
Clients are encouraged to contact us before opening a chargeback or payment dispute.
We will review the case, project scope, communication history, delivered work, and payment records to find a fair resolution.
To request a refund, contact us at:
Please include:
PTF Closing LLC
Limited Liability Company registered in Wyoming, USA